Quality Models for Open, Flexible, and Online Learning DOI: https://doi.org/10.30564/jcsr.v2i4.2357 Abstract This article is based on research conducted for the European Commission Education & Training 2020 working group on digital and online learning (ET2020 WG-DOL) specifically regarding policy challenges, such as the following: 1) Targeted policy guidance on innovative and open learning environments under outcome; 2) Proposal for a quality assurance model for open and innovative learning environments, its impact on specific assessment frameworks and its implication for EU recognition and transparency instruments. The article aims to define quality in open, flexible, and online learning, particularly in open education, open educational resources (OER), and massive open online courses (MOOC). Hence, quality domains, characteristics, and criteria are outlined and discussed, as well as how they contribute to quality and personal learning so that learners can orchestrate and tak...